BOTLOBBIESDoes cancelling PRO automatically refund my payment?
No automatic refund is promised when you cancel. The published terms state that cancellation does not itself imply a refund and does not remove any legal rights that apply to you.
Cancellation changes future renewal
A cancellation request concerns the subscription and its effective end, typically the end of the paid period under the published terms. A refund is a separate question about a charge already made. Stopping the bot, deciding not to use the remaining time or receiving a cancellation confirmation therefore does not by itself prove that money will be returned. Review the actual cancellation date and the transaction you are concerned about so that future billing and a possible adjustment to a past payment are not mixed into one assumption.
Ask about the specific transaction
If you believe a charge is incorrect or want a refund reviewed, contact the support address linked on the site and explain the transaction privately. Useful details include the purchase or receipt reference, date, amount, currency and what happened. State whether you are also requesting cancellation so that the two actions are clear. Do not send a full card number, security code, account password or Epic authorization credential. The published text does not provide a universal automatic approval rule or a guaranteed decision time for every refund request.
Keep the relevant records
Retain your payment confirmation, cancellation request and any response about its effective date. Those records help distinguish an unexpected renewal, a separate additional-bot subscription and a payment associated with another plan. The terms expressly preserve applicable legal rights, so this FAQ should not be read as replacing them or deciding an individual legal claim. For the service's own handling, use the published contact and ask for a clear response about the charge in question. Avoid initiating another purchase just to resolve uncertainty about a payment that has already happened.