Controller
The controller of your data is BOTLOBBIES.ORG, located at 2200 Pioneer Ave, Cheyenne, WY 82001, USA. For any request about your data, email support@botlobbies.org.
What data we use
We use your email, username, protected password, Epic account, bot settings and session data to provide access to the service. Social features use invitations and messages.
Linking and Epic credentials
Link your account with Epic Games without entering its password here. DeviceAuth connects the bot and remains encrypted, without automatic deletion, for both trials and PRO. You can revoke it through Epic Games.
Where the service runs
The bot and its data are hosted on Railway and MongoDB. Epic Games and the engine provider, when involved, receive the data needed to run it. Stripe processes payments; we do not receive your full card details.
How long we keep data
Without payment, preferences are deleted after 24 hours from trial expiry. We retain a minimum usage record and encrypted DeviceAuth. Paid bots keep their preferences when inactive.
Your control over your data
You can stop your bot and request access, correction or deletion of your data through the contact link in the footer, subject to your applicable rights.
If you give us your email, when creating your account or in the step before linking Epic, we may send you notices about your bot and your trial. If a payment is started for your bot and isn’t completed, we may send you up to 3 pending-payment reminders (after 1 hour, 24 hours and 72 hours) so you can pick it up again. We never send you more than 3 reminders every 7 days. We don’t use your Epic Games or Stripe email for this. Every email includes a link to unsubscribe in one click.
When you save your email in the step before linking Epic, you agree to the Terms and this policy. The line under the button says what we’ll send you. If you connect from outside the European Union, the European Economic Area, the United Kingdom and Switzerland, it also includes BotLobbies offers and news, and saving your email counts as your permission to receive them. From those countries, or if we can’t tell the country, we only send you notices about your bot, your trial and your payments. The country is estimated from your connection using a local database, without storing your IP. We keep the date, the language and the version of the notice you saw. You can stop receiving offers and all other notices with the unsubscribe link in every email.
We save visit, click and purchase statistics, including approximate country and city based on the connection, to improve the website. These statistics do not store IP addresses, names, messages or credentials.
Advertising measurement
When you use the website, advertising measurement is on by default: we use the TikTok pixel and Events API to measure visits, checkout starts, trials and confirmed purchases. TikTok receives connection and browser data and may use cookies. We retain this setting, advertising identifiers, IP and browser agent for up to 35 days at a time, and the setting renews automatically while you keep using the website; pending deliveries expire after 7 days. We do not add Epic credentials, names, emails or card details to these events. You can turn it off at any time on this page with “Turn off advertising measurement”; turning it off cancels pending deliveries and the decision is kept in this browser. If your browser sends a do-not-track signal (GPC or Do Not Track), we do not turn it on.