BOTLOBBIESShare Bot Support Logs Safely Without Exposing Account Access
A support report should explain what failed without giving someone else access to the account. Authentication logs can contain much more than an error message, including tokens, cookies and private links. Share a small, relevant diagnostic extract rather than an entire terminal window, account export or browser session. Keep the original private so that you can verify the sequence if support asks a specific follow-up.
Collect the facts that identify the event
Record the time and time zone, the action you attempted and the status shown afterward. Include a safe error code when one is available. Explain whether the bot remained connected, stayed in the party or returned a confirmed command result. Those observations provide context without requiring the content of a private message.
If the provider supplied a request or trace identifier, preserve the exact value privately and share it only through the appropriate support channel. Do not invent one from a local command correlation, a timestamp or a bot identifier. Different identifiers describe different systems and cannot be substituted for one another.
Remove access material before sharing
Check both the visible error and the surrounding lines. A harmless-looking response can sit next to an authorization header, a DeviceAuth export or a URL containing a temporary login value. Cropping a screenshot may be safer than covering a small piece of an otherwise sensitive terminal window.
- Remove DeviceAuth secrets and device identifiers, access tokens and refresh tokens.
- Remove cookies, authorization headers, pairing codes and private continuation or login links.
- Hide email addresses, private account identifiers and unrelated player information.
- Exclude message content and unrelated requests that do not help explain the failure.
Describe a short sequence instead of sending a full dump
Describe whether the player invited the bot, whether it joined and whether a later command expired. Use your actual observations, not an assumed cause. State whether a response was confirmed or merely pending, because an unconfirmed timeout does not prove that the action had no effect.
- Select the event's relevant time range from the available history.
- Copy only the safe code, timestamp and necessary operation description.
- Inspect the extract and screenshot for secrets or unrelated personal information.
- Send the concise report through the service's support channel and retain the original privately.
Respond carefully if a secret was exposed
Remove the public copy when possible and tell support what type of access material was exposed, without posting it again. Use the relevant official account or credential controls to revoke exposed access when appropriate. Deleting a screenshot alone does not make a copied token safe.
Do not confuse a credential exposure with a generic login error. An action-required response or invalid refresh token needs classification; it does not automatically justify deleting all saved authentication data. Keep any recovery steps tied to the confirmed issue. A sanitized report should help support distinguish account access, hosting and Fortnite behavior while protecting the information needed for a safe recovery.