BOTLOBBIESDoes stopping my bot cancel my subscription?
No. Stopping, pausing or disconnecting a bot does not cancel its subscription. You must use the applicable cancellation process and confirm when that cancellation becomes effective.
Execution and billing are separate
A bot control changes whether the bot is running or connected. A subscription records the paid service period and whether another charge is scheduled. The published terms explicitly state that stopping the bot does not cancel renewal. This distinction matters if you stop a bot after a session and leave it unused for several days: inactivity alone is not a request to end the billing contract. Closing your browser, signing out of the website or removing a local preference has the same limitation.
Preventing another renewal
If you no longer want the subscription, request cancellation through the contact identified in the terms and confirm its effective date. Additional bots can have individual cancellation controls in My bots, so identify the specific bot or subscription you want to stop renewing. A card-based trial also needs cancellation before its first charge if you do not want that charge. Do not rely on a bot status such as stopped or offline as proof that the billing request has been received or completed.
Checking the result
Keep the cancellation confirmation and compare its date with the subscription period shown for your bot. A cancellation scheduled for the end of a paid period is different from immediate loss of all remaining access. It also does not automatically create a refund. If the panel and your confirmation disagree, contact support with the relevant purchase or subscription reference through a private channel. Explain that the question concerns renewal, rather than only reporting that the bot is not running, so the correct billing status can be checked.