BOTLOBBIESHow does cancelling a PRO subscription work?
The published terms ask you to request cancellation through the site's contact and confirm its effective date. Cancellation applies at the end of the paid period and does not automatically issue a refund.
Make a billing request
Use the contact linked in the terms or footer for a main-subscription cancellation request, and identify the purchase or bot you mean through the private support channel. If you are cancelling an additional bot, the published terms also describe individual cancellation from My bots. In either case, the important result is a confirmed billing cancellation, not merely a stopped process. Ask for the effective date if it is not clear, especially when you are close to a renewal or the first charge after a card-based trial.
Understand the remaining period
A subscription can be scheduled to stop renewing while the current paid period is still running. The terms describe cancellation taking effect at the end of that period. Check the bot's displayed subscription status and period rather than assuming every cancellation immediately disconnects all access. If you stop using the bot earlier, that choice does not change the already agreed billing period by itself. The conditions of your specific contract and any applicable legal rights still matter, particularly where a refund or dispute is a separate question.
Keep evidence of the change
Retain the cancellation confirmation and any effective-date information. If another charge appears unexpectedly, compare it with the date and subscription you cancelled before deciding whether it is a duplicate, a different bot or a timing issue. Contact support with the payment reference and a clear description; never send full card details or login secrets. Cancellation does not erase server-side data or revoke Epic authorization automatically. Those are separate privacy and account-management actions, so state each request explicitly if you need more than the end of future renewals.