What should I check if My bots is empty after I sign in?
First confirm that you signed in to the website account associated with the bot. The panel lists bots owned by the authenticated website user; an Epic authorization or a familiar player name does not automatically populate that account's list.
Confirm which website account is open
Read the account identity shown in the panel and compare it with the email or username you used when completing the original setup. It is possible to sign in successfully to a different website account and still see no bot there. Avoid solving that situation by creating more accounts or linking someone else's Epic identity. If you cannot access the original website account, use its forgotten-password flow and the inbox associated with it before making changes to the bot's game account.
Separate an empty result from a request failure
A loading warning, an expired website session, and an empty owned-bot list are different states. Read the displayed message and allow the account request to finish before deciding that a bot has disappeared. If sign-in is required again, complete the website login rather than issuing commands from a stale panel. If the request itself fails, note its stage and time. An unavailable account service cannot establish that the bot was deleted, and repeatedly refreshing other open tabs may make the sequence harder to understand.
Recover the existing association
If you are returning immediately after confirmed access or registration, keep the original browser flow and use the recovery instruction it provides for associating that bot with your account. The server checks ownership rather than accepting a bot name as proof. Do not make a second purchase solely because the list is empty. If the expected association still cannot be recovered, report the account action and visible warning privately to support, keeping passwords and authorization links out of the message. The investigation should establish the existing bot's ownership before changing any setup.