BOTLOBBIESWhat should I check if my account email code has not arrived?
Check the inbox shown for the current registration or sign-in step, including spam and filtered folders. A requested code and a message delivered to your mailbox are separate events, so follow the page's actual resend or error state.
Check the right inbox and the right message
Read the address or masked email hint displayed by the website before searching your inbox. Look for the message for the operation you are completing: registration, sign-in, and password recovery are different flows. A password-reset link is not the six-digit sign-in code, and a code from an older screen may not belong to the current challenge. Check folders and filtering rules you normally use, but do not post the message, code, or full recovery link in a public support conversation.
Use resend controls deliberately
If the page offers a resend action, use that control and respect any wait or attempt-limit message. Repeatedly switching tabs and requesting more messages can make it harder to identify which challenge the form expects. A sending limit can also prevent another code from being issued even when your password is correct. The website distinguishes a code challenge from a completed login, so a screen asking for the code should not be interpreted as confirmation that a new account session has already opened successfully.
Escalate with the stage and approximate time
If the problem continues, record whether you were registering, signing in, or recovering a password, together with the approximate time and visible error. Support can investigate sending results privately; an accepted web request alone cannot establish inbox delivery. Do not create replacement accounts, share passwords, or make another payment to fix a delayed email. The service may handle an unavailable sender differently from an explicit sending limit, so follow the response actually shown rather than assuming that every missing message has the same cause.